FAQ

How much does shipping cost?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase.

How long will it take to ship my order?

Orders typically ship within 2-7 business days. Shipping times vary based on the product and destination.

I’m having issues placing an order.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service https://printixe.com/contact-us/  and we will work on resolving the issue as quickly as possible.

I need help with a late order.

Orders from our store vary by shipping location

If your order has not arrived after 10-20 business days, please contact customer service at https://printixe.com/contact-us/

What payment methods do you accept?

We currently accept the following forms of payment:

Paypal,

Credit Cards: We accept Visa, American Express, Mastercard.

How secure is my payment?

We take your security very seriously by verifying each transaction with the credit company and processing only those orders if the credit company so authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.

On credit/debit cards, CVV verification is required before any order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.

Our website protects your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. This is often symbolized on most web-browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from https:// to https://, meaning a secure connection. In the event that an order cannot be completed, please contact our Customer Service. If our website cannot establish a secure connection, we will not risk your confidential information (it will not be transmitted).

How do I contact customer support?

We are happy to answer any questions you may have. Please contact customer service at https://printixe.com/contact-us/